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Contact Us

Have questions about our service or want to share feedback?
We handle all inquiries via email and will get back to you as soon as possible.

📧 Email Support

support@decageo.ai You can contact us regarding:
  • General service inquiries
  • Technical issues or bug reports
  • Partnership and collaboration proposals
  • Any other questions
📌 We aim to respond within 24 hours on business days.

⏰ Support Hours

  • Monday – Friday
  • 09:00 – 18:00 (KST, Korea Standard Time)
  • Closed on weekends and public holidays
Please note that inquiries received outside business hours will be answered on the next business day.

✉️ Email Guidelines

To help us assist you more efficiently, please include the following information in your email:
  • Your name or company name
  • Service name or account information (optional)
  • Detailed description of your inquiry
  • For technical issues: time of occurrence, environment, and error messages

🔐 Privacy Notice

Any personal information included in your email will be used solely for support purposes and handled securely in accordance with applicable laws.

🚀 We Value Your Feedback

Your questions and feedback help us improve our service.
Feel free to reach out anytime.